Our Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Kondor Blue brand products. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products must be returned to us for evaluation. We will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect in materials or workmanship covered under this Warranty, we will repair or replace within approximately two weeks of inspection. Damages due to improper care or accident may be repaired at a reasonable rate. This Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase is required. Shipping fees not covered.
Within 14 days of receiving your order, you may return or exchange unopened products or opened merchandise in new condition (no signs of use), with its original packaging and accessories for a refund on the product’s purchase price. Shipping fees are not refundable.
65 Pine Ave #721 Long Beach, CA 90802